The role of SLO at Brunton Park

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20 Aug 2018 10:05 - 20 Aug 2018 13:13 #1 by Bumble
The role of SLO at Brunton Park was created by Bumble
Admin Edit: Post split as SLO deserves own post!

SUPPORTERS LIAISON OFFICER - This is a biggie. A chance for the club to build a bridge with fans if they get it right. In my view it shouldn't be some one from the club, although it would be good if the club would nominate some one to be the SLO's first port of call. I just don't feel that anyone who is already working at the club would have time to do this justice and could find theselves stuck between a rockk and a hard place in trying to do their best for fans and club. I also think it's imperative that who ever does the job goes to most away games as well as home.
Last edit: 20 Aug 2018 13:13 by BoardAdmin.

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20 Aug 2018 10:45 #2 by DeckchairBlue
Replied by DeckchairBlue on topic The role of SLO at Brunton Park
Isn't the SLO employed in that position by the club, rather than it being a voluntary told like the fans rep ?

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20 Aug 2018 11:22 #3 by cufcdeano
Replied by cufcdeano on topic The role of SLO at Brunton Park

DeckchairBlue wrote: Isn't the SLO employed in that position by the club, rather than it being a voluntary told like the fans rep ?


That's fine, but I think what Bumble means (and I agree) is that it should be a supporter who isn't currently employed by CUFC. If they are indeed employed by the club to fulfill the role, then that is fine, and that should be their sole responsibility.

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20 Aug 2018 12:37 #4 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

cufcdeano wrote:

DeckchairBlue wrote: Isn't the SLO employed in that position by the club, rather than it being a voluntary told like the fans rep ?


That's fine, but I think what Bumble means (and I agree) is that it should be a supporter who isn't currently employed by CUFC. If they are indeed employed by the club to fulfill the role, then that is fine, and that should be their sole responsibility.


The Clubs with the best SLO.s are the ones where the SLO is a fan and not an existing employee having the duties added to his existing job. Some are made part-time employees and some do it by expenses but from what I understand it can work out better all around financially if it's done thru a third party Accy do it thru their community operation others do it thru their Trusts or supporters clubs

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20 Aug 2018 12:38 #5 by DeckchairBlue
Replied by DeckchairBlue on topic The role of SLO at Brunton Park
I agree it should be a supporter, it's probably a fair assumption to make that most if not all of those who work at the club are supporters too.

From looking at the standard responsibilities for the role they are supposed to be bridge between the club and the fans to help with communication etc, so they will have to present the club's views to the fans aswell as the other way round. It also seems fairly common for lower league clubs to either give this role to someone already employed at the club or use a volunteer/part time to fill it.

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20 Aug 2018 12:50 #6 by Bumble
Replied by Bumble on topic The role of SLO at Brunton Park

cufcdeano wrote:

DeckchairBlue wrote: Isn't the SLO employed in that position by the club, rather than it being a voluntary told like the fans rep ?


That's fine, but I think what Bumble means (and I agree) is that it should be a supporter who isn't currently employed by CUFC. If they are indeed employed by the club to fulfill the role, then that is fine, and that should be their sole responsibility.


Yes that's what I meant Deano. I just can't see it working if the person is already working at the club. On a busy week, it would be "you're doing that when we're all run off our feet", it needs to be seen as the first priority of whoever takes it on.

Regarding being "employed" by the club, that is a pretty wavy line. If a club competes in Europe then rules say (they used to, think they still do), that any club who competes in Europe must have a SLO. In most cases it's a paid position with expenses at that level.

Come down to our level and I don't know of any club that has a SLO as a paid position. Some like ours tag it on to a full time paid position. Some have a fan doing it on a voluntary basis but they get travel expenses and in some cases even a ticket for away games. Some do it just because they want to help out their club. I don't think there are any regulations at our level as to what and how you look after the SLO but clubs are encouraged to have one. It's another thing to tick off the list.

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20 Aug 2018 13:04 #7 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

Bumble wrote:

cufcdeano wrote:

DeckchairBlue wrote: Isn't the SLO employed in that position by the club, rather than it being a voluntary told like the fans rep ?


That's fine, but I think what Bumble means (and I agree) is that it should be a supporter who isn't currently employed by CUFC. If they are indeed employed by the club to fulfill the role, then that is fine, and that should be their sole responsibility.


Yes that's what I meant Deano. I just can't see it working if the person is already working at the club. On a busy week, it would be "you're doing that when we're all run off our feet", it needs to be seen as the first priority of whoever takes it on.

Regarding being "employed" by the club, that is a pretty wavy line. If a club competes in Europe then rules say (they used to, think they still do), that any club who competes in Europe must have a SLO. In most cases it's a paid position with expenses at that level.

Come down to our level and I don't know of any club that has a SLO as a paid position. Some like ours tag it on to a full time paid position. Some have a fan doing it on a voluntary basis but they get travel expenses and in some cases even a ticket for away games. Some do it just because they want to help out their club. I don't think there are any regulations at our level as to what and how you look after the SLO but clubs are encouraged to have one. It's another thing to tick off the list.


When the SLO position was made compulsory in the FL a couple of years back clubs got some money each year to fund it so by tagging the responsibility onto an existing employees duties in meant they got a nice little earner for nothing. I believe that funding ran out at the end of last season and is another victim of the PL cutting back on the things that they fund.

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20 Aug 2018 13:53 #8 by CCU
Replied by CCU on topic The role of SLO at Brunton Park
Nigel confirmed at the CUSG Meeting that the role receives zero funding at present...

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20 Aug 2018 15:19 #9 by howoldboy
Replied by howoldboy on topic The role of SLO at Brunton Park

CCU wrote: Nigel confirmed at the CUSG Meeting that the role receives zero funding at present...



"Nigel" now is it?

You soon got your feet under the table.
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20 Aug 2018 15:23 #10 by Mouldy
Replied by Mouldy on topic The role of SLO at Brunton Park

howoldboy wrote:

CCU wrote: Nigel confirmed at the CUSG Meeting that the role receives zero funding at present...



"Nigel" now is it?

You soon got your feet under the table.


To be fair CCU you know the rules, Mr Clibbens Sir when not at the dinner table

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20 Aug 2018 16:17 #11 by melbourneblues
Replied by melbourneblues on topic The role of SLO at Brunton Park
CCU text me before about meeting Nige and Si before the game tomorrow night.

Mullen is a virgin.
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20 Aug 2018 17:08 #12 by Wukkie
Replied by Wukkie on topic The role of SLO at Brunton Park
MB admins soon got into the pockets of those at the club. nod,nod,wink,wink, funny handshake and all that.

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20 Aug 2018 17:53 - 20 Aug 2018 17:53 #13 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

Mouldy wrote:

howoldboy wrote:

CCU wrote: Nigel confirmed at the CUSG Meeting that the role receives zero funding at present...



"Nigel" now is it?

You soon got your feet under the table.


To be fair CCU you know the rules, Mr Clibbens Sir when not at the dinner table


Or you Yorkshire Cu.nt as he should be known

" if the old git stepped out in front of my car i wouldnt be looking for the brakes thats for sure "
Last edit: 20 Aug 2018 17:53 by NORTHERNSOUL.

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28 Aug 2018 09:03 #14 by Bumble
Replied by Bumble on topic The role of SLO at Brunton Park
I have just been on the Bury site and found this article written by the Bury SLO:

Article

To be fair our official site carries info for away games about tickets and travel but I thought this was really good. By getting in touch with the away club shortly before the match they have up to date info that traveling fans appreciate.

I haven't a clue how Bury selected their SLO and whether he/she is a member of staff or a fan but it's the sort of thing they should be doing.
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28 Aug 2018 09:53 - 28 Aug 2018 09:57 #15 by nobbyblue
Replied by nobbyblue on topic The role of SLO at Brunton Park

Bumble wrote: I have just been on the Bury site and found this article written by the Bury SLO:

Article

To be fair our official site carries info for away games about tickets and travel but I thought this was really good. By getting in touch with the away club shortly before the match they have up to date info that traveling fans appreciate.

I haven't a clue how Bury selected their SLO and whether he/she is a member of staff or a fan but it's the sort of thing they should be doing.


Talking about travel, looked at CUSAT website for buses to Mansfield on Saturday it says check official site. No details on there! Is it some kind of closed shop now.

Funny that Carlisle United Official Supporters Club organises no travel when you think about it.
Last edit: 28 Aug 2018 09:57 by nobbyblue.

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28 Aug 2018 13:46 #16 by thesilentone
Replied by thesilentone on topic The role of SLO at Brunton Park
Given the lack of action from CUOSC, this position is important.

However, we had a willing and able fans rep, as soon as an issue that was slightly contentious came along,that was the end of that.

So, for now I think it is pointless burdening anyone with the hassel..............
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28 Aug 2018 17:52 #17 by Mortonblue
Replied by Mortonblue on topic The role of SLO at Brunton Park

nobbyblue wrote:

Bumble wrote: I have just been on the Bury site and found this article written by the Bury SLO:

Article

To be fair our official site carries info for away games about tickets and travel but I thought this was really good. By getting in touch with the away club shortly before the match they have up to date info that traveling fans appreciate.

I haven't a clue how Bury selected their SLO and whether he/she is a member of staff or a fan but it's the sort of thing they should be doing.


Talking about travel, looked at CUSAT website for buses to Mansfield on Saturday it says check official site. No details on there! Is it some kind of closed shop now.

Funny that Carlisle United Official Supporters Club organises no travel when you think about it.

Nobby, if you go on the official website... scroll down & you will see a number to ring for away travel.

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28 Aug 2018 18:05 #18 by Dancingbear
Replied by Dancingbear on topic The role of SLO at Brunton Park

Mortonblue wrote:

nobbyblue wrote:

Bumble wrote: I have just been on the Bury site and found this article written by the Bury SLO:

Article

To be fair our official site carries info for away games about tickets and travel but I thought this was really good. By getting in touch with the away club shortly before the match they have up to date info that traveling fans appreciate.

I haven't a clue how Bury selected their SLO and whether he/she is a member of staff or a fan but it's the sort of thing they should be doing.


Talking about travel, looked at CUSAT website for buses to Mansfield on Saturday it says check official site. No details on there! Is it some kind of closed shop now.

Funny that Carlisle United Official Supporters Club organises no travel when you think about it.

Nobby, if you go on the official website... scroll down & you will see a number to ring for away travel.

Sent from my SM-G930F using Tapatalk


Not much point them saying to check official site then if all it gives is a phone number. You’d think prices and times would be listed.

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28 Aug 2018 18:28 #19 by nobbyblue
Replied by nobbyblue on topic The role of SLO at Brunton Park
Aye I saw that number Morton but as DB says you'd expect some details for forthcoming away trips. There's absolutely nowt on that CUSAT site about anything.

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28 Aug 2018 19:13 #20 by DeckchairBlue
Replied by DeckchairBlue on topic The role of SLO at Brunton Park
That's because they don't want to share their rice crispy cakes with new folk.

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28 Aug 2018 21:52 #21 by Dancingbear
Replied by Dancingbear on topic The role of SLO at Brunton Park

nobbyblue wrote: Aye I saw that number Morton but as DB says you'd expect some details for forthcoming away trips. There's absolutely nowt on that CUSAT site about anything.


They still usually manage to get a couple of reps to the CUSG meetings.

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28 Aug 2018 23:00 #22 by Mouldy
Replied by Mouldy on topic The role of SLO at Brunton Park

Dancingbear wrote:

nobbyblue wrote: Aye I saw that number Morton but as DB says you'd expect some details for forthcoming away trips. There's absolutely nowt on that CUSAT site about anything.


They still usually manage to get a couple of reps to the CUSG meetings.


I recall a comment from them at the meeting saying something along the lines of they don’t use Facebook or the like, yet there is a CUSAT Group on Facebook. CCU will perhaps remember exactly.

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29 Aug 2018 07:27 - 29 Aug 2018 07:28 #23 by CCU
Replied by CCU on topic The role of SLO at Brunton Park

Mouldy wrote:

Dancingbear wrote:

nobbyblue wrote: Aye I saw that number Morton but as DB says you'd expect some details for forthcoming away trips. There's absolutely nowt on that CUSAT site about anything.


They still usually manage to get a couple of reps to the CUSG meetings.


I recall a comment from them at the meeting saying something along the lines of they don’t use Facebook or the like, yet there is a CUSAT Group on Facebook. CCU will perhaps remember exactly.


Aye that’s what was said. A quick look on Facebook found this:



No idea if it’s the original Group that was on there a couple of years back or a fresh one.

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Last edit: 29 Aug 2018 07:28 by CCU.

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30 Aug 2018 08:55 #24 by cufcdeano
Replied by cufcdeano on topic The role of SLO at Brunton Park
I recall a massive barney on there a few seasons ago, think Mullen actually started it all. They stopped using it as much / locked the group down as a result. Can't blame them :lol:

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30 Aug 2018 09:12 #25 by CCU
Replied by CCU on topic The role of SLO at Brunton Park

cufcdeano wrote: I recall a massive barney on there a few seasons ago, think Mullen actually started it all. They stopped using it as much / locked the group down as a result. Can't blame them :lol:


Was that around the time his mate was ‘banned’ from travelling?

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30 Aug 2018 10:04 #26 by Dancingbear
Replied by Dancingbear on topic The role of SLO at Brunton Park

CCU wrote:

cufcdeano wrote: I recall a massive barney on there a few seasons ago, think Mullen actually started it all. They stopped using it as much / locked the group down as a result. Can't blame them :lol:


Was that around the time his mate was ‘banned’ from travelling?


Which one? the noisy fu cker

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30 Aug 2018 11:08 #27 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park

cufcdeano wrote: I recall a massive barney on there a few seasons ago, think Mullen actually started it all. They stopped using it as much / locked the group down as a result. Can't blame them :lol:


Didn't really want to come back, but feel I have to reply to this.

It wasn't started by me at all, if they treat "my mate" like an adult instead of discriminating him they wouldn't of been any issues.

Too right i had a barney, the behavior and later responses by some were an utter disgrace.

The fact an article was published by the daily record about it and Victoria Derbyshire says it all.

At least we’re not Stockport

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30 Aug 2018 11:24 #28 by carwash
Replied by carwash on topic The role of SLO at Brunton Park
Welcome back Mullen, this board was getting too upbeat without you.

It wasn't you who dobbed in referee Bobby Madley was it?
www.telegraph.co.uk/football/2018/08/29/...sabled-man-snapchat/

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31 Aug 2018 06:25 #29 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

carwash wrote: Welcome back Mullen, this board was getting too upbeat without you.

It wasn't you who dobbed in referee Bobby Madley was it?
www.telegraph.co.uk/football/2018/08/29/...sabled-man-snapchat/


I thought it was because there was a video come to light of him shagging dogs ?

If it wasn't him who the hell was the bloke in his kit then ?

I feel like i should be asking for my money back now

" if the old git stepped out in front of my car i wouldnt be looking for the brakes thats for sure "

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28 Sep 2018 08:42 - 28 Sep 2018 08:43 #30 by Bumble
Replied by Bumble on topic The role of SLO at Brunton Park
I thought that nothing was reported the CUSG meetings until the official minutes were published?

It appears that CUOSC are "coordinating United search for a new supporters' Liaison Officer" after discussion at the meeting.
hmm. . .

www.newsandstar.co.uk/carlisle-utd/lates...a4aa-b98a9e034500-ds

Bottom of this article
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28 Sep 2018 08:57 #31 by CCU
Replied by CCU on topic The role of SLO at Brunton Park
That is what’s meant to happen. No idea where this ‘Statement’ has come from, can’t see it on their Website or Social Media at present...

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28 Sep 2018 09:45 #32 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park
There was someone within the trust happy to do it.

I hope it get recruited properly and it really shouid be a full time, single, paid job as it’s an important role.

Is that the plan CCU or was it voluntary?

At least we’re not Stockport

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28 Sep 2018 12:26 #33 by CCU
Replied by CCU on topic The role of SLO at Brunton Park
From the just released CUSG Minutes:



Mouldy will be able to tell more as he was at the Meeting (I couldn’t make it).

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28 Sep 2018 12:38 #34 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park
Bit dodgy if there’ll be more than one SLO.

Should be a paid position!

At least we’re not Stockport

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28 Sep 2018 12:50 #35 by Mouldy
Replied by Mouldy on topic The role of SLO at Brunton Park
I asked Nigel if there was any potential for the role to be an employed one, full time or part time. For the time being, the club would like to explore the voluntary route with fair remuneration for time expended - match tickets etc.

The club do not want to define the role but are providing a list of weekly duties that Nigel Dickinson used to carry out in his SLO guise. Nigel C estimated about 3-4 hours per week would suffice to meet the obligations on the club from UEFA, FA, EFL etc. The rest would be up to the fans groups to research and find out what fans want from the SLO/ what people would benefit from. A further meeting has been organised for next week (club not present as far as I know), to sit down and thrash out requirements, ideals etc.

There was a lot of discussion about having a few folk filling the duties on a match day to help be more productive and offer more to supporters (both home and away). It was also discussed about having a main figurehead SLO and a voluntary team of people for home games, then a designated person(s) for away games too to look to reduce the time required by individuals. Exactly how it will work, I can not comment at this point but will provide a further update after the next meeting.

CUOSC had a meeting a few days before the CUSG meet and their board agreed then proposed they were the ones to lead the search. I think it needs to be more CUSG driven, Jim Mitchell did express the CUOSC intention to fully engage any other supporters group that attended CUSG meetings for their input.

If the SLO role (or assisting the SLO) is of interest to anybody, e-mail us (This email address is being protected from spambots. You need JavaScript enabled to view it.) and let us know.

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28 Sep 2018 15:59 #36 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

Mouldy wrote: I asked Nigel if there was any potential for the role to be an employed one, full time or part time. For the time being, the club would like to explore the voluntary route with fair remuneration for time expended - match tickets etc.

The club do not want to define the role but are providing a list of weekly duties that Nigel Dickinson used to carry out in his SLO guise. Nigel C estimated about 3-4 hours per week would suffice to meet the obligations on the club from UEFA, FA, EFL etc. The rest would be up to the fans groups to research and find out what fans want from the SLO/ what people would benefit from. A further meeting has been organised for next week (club not present as far as I know), to sit down and thrash out requirements, ideals etc.

There was a lot of discussion about having a few folk filling the duties on a match day to help be more productive and offer more to supporters (both home and away). It was also discussed about having a main figurehead SLO and a voluntary team of people for home games, then a designated person(s) for away games too to look to reduce the time required by individuals. Exactly how it will work, I can not comment at this point but will provide a further update after the next meeting.

CUOSC had a meeting a few days before the CUSG meet and their board agreed then proposed they were the ones to lead the search. I think it needs to be more CUSG driven, Jim Mitchell did express the CUOSC intention to fully engage any other supporters group that attended CUSG meetings for their input.

If the SLO role (or assisting the SLO) is of interest to anybody, e-mail us (This email address is being protected from spambots. You need JavaScript enabled to view it.) and let us know.


You.ve got to be joking I can't think of a worse bunch of [censored] to be involved in appointing an SLO they wouldn't have a bloody clue but no doubt a propensity to want to lick Jenkins arse and deny that he has 17 million quid stashed under his bed ould e seen as absolutely necessary qualities.

" if the old git stepped out in front of my car i wouldnt be looking for the brakes thats for sure "

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28 Sep 2018 16:12 #37 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park
i Might ofbeen interested a couple of years ago but not now, I don’t even go now anyway and stopped going to the disabled meetings, couldn’t be bothered anymore to offer help and it be ignored.

I’ve spoken to a few clubs SLOs and suggest speaking to the guy at Burton. Very knowledgeable and helped with my issue tremendously as ours ND had no idea. She was paid though.

We over complicate things at Carlisle, one SLO that can pass duties to someone else if necessary for an away game they can’t get too. I’ve my own suspicions why the trust want to get involved.

At least we’re not Stockport

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28 Sep 2018 18:54 #38 by Bumble
Replied by Bumble on topic The role of SLO at Brunton Park

Mouldy wrote: I asked Nigel if there was any potential for the role to be an employed one, full time or part time. For the time being, the club would like to explore the voluntary route with fair remuneration for time expended - match tickets etc.

The club do not want to define the role but are providing a list of weekly duties that Nigel Dickinson used to carry out in his SLO guise. Nigel C estimated about 3-4 hours per week would suffice to meet the obligations on the club from UEFA, FA, EFL etc. The rest would be up to the fans groups to research and find out what fans want from the SLO/ what people would benefit from. A further meeting has been organised for next week (club not present as far as I know), to sit down and thrash out requirements, ideals etc.

There was a lot of discussion about having a few folk filling the duties on a match day to help be more productive and offer more to supporters (both home and away). It was also discussed about having a main figurehead SLO and a voluntary team of people for home games, then a designated person(s) for away games too to look to reduce the time required by individuals. Exactly how it will work, I can not comment at this point but will provide a further update after the next meeting.

CUOSC had a meeting a few days before the CUSG meet and their board agreed then proposed they were the ones to lead the search. I think it needs to be more CUSG driven, Jim Mitchell did express the CUOSC intention to fully engage any other supporters group that attended CUSG meetings for their input.

If the SLO role (or assisting the SLO) is of interest to anybody, e-mail us (This email address is being protected from spambots. You need JavaScript enabled to view it.) and let us know.


I don't really think anyone can apply for the role until it's been decided what the role involves.

Personally I can't see it working with half a dozen people doing it, ideally it should be one person who is not affiliated to any group but able to commincate with all. It may turn out that it needs two people to fulfill the role but both must be on the same page for it to work.
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30 Sep 2018 12:47 #39 by Bumble
Replied by Bumble on topic The role of SLO at Brunton Park
There has been a bit of talk about what an SLO should do, here's my take on it.

Overall, I see the SLO role as an intermediary between fans and club. Some one who is confident to ask questions of the club but who is diplomatic enough not to antagonise.

Home games.

Find out what the club already does.

Contact the traveling club (their SLO if they have one, otherwise whoever deals with fans issues). GEt a rough estimate of how many is traveling. Provide up to date info on directions including warning and alternatives when there are major roadworks effecting travel (like the A66 beign shut at weekends), places to have food and drink on the day both at the club and the surrounding area. Car and coach parking, including cost. When tickets will go on sale and whether they will be available at the away fans clubs.

On the day wear a jacket saying SLO being visable to both home and away fans. Link in with the folk who wear the "Can we help you jackets" and take note of anyqueries/complaints.

Attend the debriefing at the club after every home game and talk over issues with the relevant department and then contacting the people who brought up the issues and explain ho wthings were going to move forward.

Away days

Find out from the club Carlisle fans are traveling to; up to date directions, roadworks, train stations, etc. Places to eat and drink, anything unusual to look out for.The Carlisle website usually put info up on the website about travel etc when the away tickets go on sale. I would like to see this info expanded and the SLO responsible for gathering all info into an article and when complete sent to the clubs media departmentin good time so its all at hand at the time of fans getting their tickets.

On the day of the away match, again the SLO wears a jacket saying SLO and is a visiable presence for all Carlisle fans.

I would expect an SLO to be able to deal with any of the list of things below, either by providing the info themselves or by getting in contact with the right person to deal with the problems. Obviously things would be easier to deal with at Brunton Park but an SLO would be invaluable to deal with issues at an away ground.

I have lost my ticket/ left my ticket at home
I have lost my wallet/phone
I don't feel very well (drunk)
I don't feel very well (heart problems)
My friend has been arrested, he was driving, i can't get home.
I was ejected from the ground, I did nothing wrong.
My cars broken down, I can't get home.
My partners ill, can you ask radio Cumbria to give him a mention?
I'm not officially disabled but no way can I go up those steps
It's my daughters birthday, she loves Danny Grainger can you get him to sign this birthday card?

Some things major some trivial but all important to the indivduals who have the problem.

I'm sure other folk will have different ideas.

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30 Sep 2018 18:29 #40 by flumeblue
Replied by flumeblue on topic The role of SLO at Brunton Park
I note your contribution to the role of the CLO with interest Barbara. It is valued and it will be taken forward to our meeting.

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30 Sep 2018 18:49 #41 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park

flumeblue wrote: I note your contribution to the role of the CLO with interest Barbara. It is valued and it will be taken forward to our meeting.


To be honest the trust should of been promoting/questioning/asking questions of the current SLO ND. Yes ND has left now but doesn’t excuse the years prior which were frankly a disgrace.

But I guess that’s history and not sure why the trust suddenly want to get on board(and supposedly pick the person) for this.

That’s a long list Bumble has produced and I’d guess there’s a lot more which is why it should be an important paid role, it’ll be a lot more than the 4 hours stared, otherwise your going to be left with(without being ageist) retired people only.

If there’s going to be more than one SLO it’s pointless as might as well carry on as we are and police ourselves.

I know Nigel, Nige, Clibbens and Puppet read the board. Pull your finger out and make the SLO a one job employed position 20k should cover it. It’ll be better money spent than Holdsworth if we are to be believed the club pay him.

At least we’re not Stockport

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30 Sep 2018 19:46 #42 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

Bumble wrote: There has been a bit of talk about what an SLO should do, here's my take on it.

Overall, I see the SLO role as an intermediary between fans and club. Some one who is confident to ask questions of the club but who is diplomatic enough not to antagonise.

Home games.

Find out what the club already does.

Contact the traveling club (their SLO if they have one, otherwise whoever deals with fans issues). GEt a rough estimate of how many is traveling. Provide up to date info on directions including warning and alternatives when there are major roadworks effecting travel (like the A66 beign shut at weekends), places to have food and drink on the day both at the club and the surrounding area. Car and coach parking, including cost. When tickets will go on sale and whether they will be available at the away fans clubs.

On the day wear a jacket saying SLO being visable to both home and away fans. Link in with the folk who wear the "Can we help you jackets" and take note of anyqueries/complaints.

Attend the debriefing at the club after every home game and talk over issues with the relevant department and then contacting the people who brought up the issues and explain ho wthings were going to move forward.

Away days

Find out from the club Carlisle fans are traveling to; up to date directions, roadworks, train stations, etc. Places to eat and drink, anything unusual to look out for.The Carlisle website usually put info up on the website about travel etc when the away tickets go on sale. I would like to see this info expanded and the SLO responsible for gathering all info into an article and when complete sent to the clubs media departmentin good time so its all at hand at the time of fans getting their tickets.

On the day of the away match, again the SLO wears a jacket saying SLO and is a visiable presence for all Carlisle fans.

I would expect an SLO to be able to deal with any of the list of things below, either by providing the info themselves or by getting in contact with the right person to deal with the problems. Obviously things would be easier to deal with at Brunton Park but an SLO would be invaluable to deal with issues at an away ground.

I have lost my ticket/ left my ticket at home
I have lost my wallet/phone
I don't feel very well (drunk)
I don't feel very well (heart problems)
My friend has been arrested, he was driving, i can't get home.
I was ejected from the ground, I did nothing wrong.
My cars broken down, I can't get home.
My partners ill, can you ask radio Cumbria to give him a mention?
I'm not officially disabled but no way can I go up those steps
It's my daughters birthday, she loves Danny Grainger can you get him to sign this birthday card?

Some things major some trivial but all important to the indivduals who have the problem.

I'm sure other folk will have different ideas.


You've missed out the most important bit at away games which is ensuring that any CUFC fan who is ejected or arrested is correctly treated particularly with regards to not being unnecessarily detained after the match if someone can provide authentic identification other than for the most serious of offences they can be released into the care of the SLO and for the more serious offences they should be ensuring the person in custody is given proper legal representation and advice and is not conned into admitting things or incriminating themselves on the promise of being released early to travel home.

Decent SLO.s take paralegal training to the point that they can prepare a prewritten statement which basically means the accused cant incriminate himself and expedite an early release from custody.

And no way should the matchday attire be a hi-vis bib or jacket but more a club rain jacket suitably logoed up and issued with official club identification as i know of a couple of SLO.s at other clubs where the lack of this at away games has been an issue

" if the old git stepped out in front of my car i wouldnt be looking for the brakes thats for sure "

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30 Sep 2018 19:55 - 30 Sep 2018 19:56 #43 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

Mullen103 wrote:

flumeblue wrote: I note your contribution to the role of the CLO with interest Barbara. It is valued and it will be taken forward to our meeting.


To be honest the trust should of been promoting/questioning/asking questions of the current SLO ND. Yes ND has left now but doesn’t excuse the years prior which were frankly a disgrace.

But I guess that’s history and not sure why the trust suddenly want to get on board(and supposedly pick the person) for this.

That’s a long list Bumble has produced and I’d guess there’s a lot more which is why it should be an important paid role, it’ll be a lot more than the 4 hours stared, otherwise your going to be left with(without being ageist) retired people only.

If there’s going to be more than one SLO it’s pointless as might as well carry on as we are and police ourselves.

I know Nigel, Nige, Clibbens and Puppet read the board. Pull your finger out and make the SLO a one job employed position 20k should cover it. It’ll be better money spent than Holdsworth if we are to be believed the club pay him.


The trust should be nowhere near the appointment of an SLO as they like on just about everything else clearly haven't got a clue and you.ll just end up with another fu.cking useless Nigel.

But I disagree about it being a salaried position it should be a self-employed post where you put in an invoice at the end of the month to cover the hours you've worked and the costs you.ve incurred and paid at a decent rate say 15ph that way the SLO is decently rewarded for the work that they do but the club isn't giving them other stuff to try and justify the salary they're paying.

" if the old git stepped out in front of my car i wouldnt be looking for the brakes thats for sure "
Last edit: 30 Sep 2018 19:56 by NORTHERNSOUL.

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30 Sep 2018 20:03 #44 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park
Agree the trust have had ample years to get on the old SLOs back and make him accountable. They never did and now want to get involved. No thank you.

Yeah self employed however it’s paid but not voluntary as it’s a time consuming position.

At least we’re not Stockport

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30 Sep 2018 20:53 #45 by NORTHERNSOUL
Replied by NORTHERNSOUL on topic The role of SLO at Brunton Park

Mullen103 wrote: Agree the trust have had ample years to get on the old SLOs back and make him accountable. They never did and now want to get involved. No thank you.

Yeah self employed however it’s paid but not voluntary as it’s a time consuming position.


We i personally know two SLO and the average of their wages is 15 quid an hour and i reckon thats about right

" if the old git stepped out in front of my car i wouldnt be looking for the brakes thats for sure "

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09 Oct 2018 17:30 #46 by BoardAdmin
Replied by BoardAdmin on topic The role of SLO at Brunton Park
Our very own Mouldy is scheduled to be on the pre-Match chat on BBC Radio Cumbria this evening on behalf of CUSG, specifically to discuss the vacant SLO position. Due on air approximately 19:15!

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09 Oct 2018 18:09 #47 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park
The position really is a piece of piss.

There’s no need for these repetitive meetings and detailed job description as they should have one from the last SLO. Mmmm.

At least we’re not Stockport

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09 Oct 2018 18:32 #48 by CCU
Replied by CCU on topic The role of SLO at Brunton Park
Maybe the last ‘role’, with being done by a Club Employee, needs fine tuned so to speak? Would it not be sensible to at least look at the make up of the role and, if agreed upon, make some adjustments? It probably hasn’t been done so since it was given to Nigel Dickinson, so no harm in looking through the detail?

Win or Lose, Up The Blues!

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09 Oct 2018 18:43 #49 by Mullen103
Replied by Mullen103 on topic The role of SLO at Brunton Park

CCU wrote: Maybe the last ‘role’, with being done by a Club Employee, needs fine tuned so to speak? Would it not be sensible to at least look at the make up of the role and, if agreed upon, make some adjustments? It probably hasn’t been done so since it was given to Nigel Dickinson, so no harm in looking through the detail?


It was more a criticism of the previous SLO, or to be fair to him, those that put him in it.

This role is being over complicated, with the talk of having multiple SLOs and involving every Tom, Dick and Harry from all groups. Too many cooks springs to mind now. The simple thing is to contact other clubs SLOs that do it right.

The ideal person needs to be friendly, good communicator, a bit of a busy body and not bothered about missing large portions of the match to deal with issues.

At least we’re not Stockport

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09 Oct 2018 18:46 #50 by Mouldy
Replied by Mouldy on topic The role of SLO at Brunton Park
In fairness Mullen, we (CUSG) have contacted other clubs that are recognised as having good SLO set ups. A lot of them aren’t just a single person, but more of a figurehead with a team of folk.

all views my own

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