TOPIC: Online sales

Does anybody know what time these start tomorrow. Is it a case of 1 minute past midnight or 9am?

Elliott wrote:
I would assume 11am, the same time they go on sale at the ground.

Id guess it was Monday 9am when it goes to general sale.

Urban Designer wrote:
For someone who seems to have spent a lot of time on the online page checking York ticket sales I'm surprised you're not aware that the tickets go on general sale today (Sunday) from 11am.

Speaking to staff yesterday, the plan was to get online sales up and running as soon as staff got in to work today, which would be around an hour before they opened for general sale, So I'd check from about 10am.

Bumble wrote:
Not on sale yet,it must be 11 am.

fingers crossed all goes well.

Bumble wrote:
So far, so bad...

Still not open

They do not appear to available be online, bit of shame. suppose will have to queue on the phone !

Still no option online

Online sales are about the only way for those of us who don't live near Carlisle. I'll have trust in the Club.

thesilentone wrote:

Won't be taking that risk. Prior experience with phone sales for big games means I'll not go down that route even when the club has full use of it's facilities...

It's just one game

I used postal order for mine, haven't heard anything back or received them but hopeful they've processed!

I half expected it but this is where they seriously let themselves down. How difficult is it to actually get the site up and running?

I've just tried ringing. Get a recorded message syaing the ticket office is closed and to ring back during opening hours. I've resigned myself to not going to this match.

Club is a joke - no online sales now

@cufckit: Ticket sales update - staff working flat out. Telephone sales: please call 01228 526 237. Unfortunately there will be NO online sales today.

Smart crack

Absolute joke. Advertised as available for general sale online and I wet he phone... Online not available and ticket office line closed. Looks like TV for me then. Clueless!

From the club

Ticket sales update - staff working flat out. Telephone sales: please call 01228 526 237. Unfortunately there will be NO online sales today.

Just read on twitter that the online option won't be available today.

bluepudders wrote:
Funny, I'd have thought the website would be the one area that didn't suffer through the floods. Couldn't stay after the game yesterday and won't be back in Carlisle to get tickets in person. BT sport it is.

Shame the club can't drag itself into the 21st century.

Flood or no flood, that is very poor.

That number quoted is ringing but nobody answering 01228 526237

What a shan...

Why only mention this now? I would have went and queued if I had known this, absolute shambles!

Terrible from the club, fans rep should be having a go at them for this. I imagine many will miss out now cos wouldn't be surprised if tickets sell out today so no chance to buy online. I half think the club are worried that Everton fans buy them online

Clare - if you read this, can you please ask why people who don't live in Carlisle are being let down in this way. The phone is permanently engaged too.

Runour is the Police have asked for them to be stopped as they're worried Everton fans will be buying...

Northumbrian wrote:
If you get it ringing rather than engaged hang on. You may have to wait a few minutes but as long as it doesn't cut off some one will answer eventually (when they have finished the call they are dealing with).

Which is fine but tell people well in advance. It's a joke - how many days wasted now listening to the engaged tone

Keep ringing the number folks. Tried approx a dozen times and engaged. After started ringing answered within a minute.
Have to agree mind the club needs a shake. Get the online stuff sorted and would end a lot of problems for the girls in the ticket office.

Brilliant... Finally managed to get it ringing after constantly getting busy notification... It rang lots of times without being answered and then somebody hung up on me. Inept!

CCU wrote:
That's dreadful if true. Simply remove the print at home option from online sales and check addresses.

CCU wrote:
Post codes are a big clue, they've taken mine often enough. Ticket office number is going to automated message saying the office is closed, apparently.

If it's down to the police, the club need to say so.

Cant do anything right can they...and you wonder why folk go on.... its like groundhog day... same old farces going on...



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Northumbrian wrote: Same thing just happened to me...

I'm half tempted to jump in car and drive across which is 140 miles round trip as after 30 mins I'm sick off engaged tone.

After getting a ringing tone twice and being hung up on, somebody finally answered on the third attempt and I got tickets... Just keep hitting redial... And try not to throw the telephone through the wall when you get hung up on!

It's a total shambles that it is still clearly being advertised on the website that you can buy online... Via the link added. AND the ticket office number advertised on the website just says the office is closed. If people aren't on Twitter or this message board how the hell would they know which number to ring. If you clearly advertise something then it has to be available! I don't know why we expect anything else though... Ticketing and information sharing have always been a shambles and probably always will be.

Do people who chose the post option actually believe that they'll turn up? That'll be the next issue.

Still listening to engaged tone

Elliott wrote: I asked for a reference number when I bought mine and was told there isn't one... So even buying over the phone has no guarantee they will actually turn up.

160 attempts and counting.

Northumbrian wrote:
That's my concern if service to date is anything to go by

phone is just ringing out........

Everton haven't received their allocation from cufc yet so they might not get them either!

Cromwe11 wrote:
You've done well to get that far. Attempt 300 plus so far

200 attempts. So fuck them.

Is there anybody who lives in Carlisle twining about the services being down? I'm intrigued to know

Clare - another question for the board. Why, in terms of these ticket sales, are those of us who can't attend the ground in person being discriminated against??

TheLazyLewisGuy wrote: I don't. But that's not really the point is it? If you say it will be available online then it should be... There may be people in Carlisle with mobility issues or elderly who don't want to stand in the cold for their health.

through again just ringing seems they are not taking phone sales. Bet there is one person doing face to face and trying to take the phone bookings.